LEGO Ideas Redesign
User-Centered Strategy
Prepare from home
More efficient customer meetings
Customer Journeys
Unifying the customer experience
Nordea
Part of a design transformation
Home buying in the blind
Setting a direction
Social travel
Designing for big city tourists
Coop
Celebrating the cooperative movement
A new customer service area
Results in 40% fewer calls
Educate
Providing tools for customer centricity
Statens Museum for Kunst
Unfolding the potential of tours at SMK
TV 2 PLAY
Design increases number of subscribers
Tivoli
Strengthen traditions through digital innovation
GEHL & CBS
A desirability study for GEHL architects
Copenhagen airport
Service Design in baggage handling
Danish Wastewater Association
Educate kids about water
Designing for Apple TV
Increase in live viewing
KOLcare
Empowering people with COPD
TV 2
New purchase flow converts visitors
TV 2 BUSINESS
The Importance of Product Validation
Copenhagen airport
How to move a terminal
Moodagent
To redesign a music service
Clear Channel
Inspiring people outdoors
Ministry of Culture
To make a Ministry of Culture mobile
Professionshøjskolen Metropol
New web design at Metropol
I Bike Cph
I Bike Cph sent in an unexpected direction